7. Guild Mortgage Company gets great reviews
Guild Mortgage has become one of the nation’s leading independent mortgage providers by following a simple rule—doing what’s right for our customers. We’re proud to be an award-winning lender in business since 1960, making us one of the longest-operating mortgage companies in the nation. Check out a few Guild Mortgage reviews below:
No. 1 in Overall Customer Satisfaction
Guild Mortgage is the recipient of the J.D. Power award for “Highest in Customer Satisfaction with Primary Mortgage Origination in the U.S.,” in its 2021 Primary Mortgage Origination Satisfaction StudySM. Guild ranked first in Overall Satisfaction, with 884 out of a possible 1,000 points. Guild was also ranked No. 1 in Application and Approval, Loan Offering, Loan Closing and Communication. It recorded one of the biggest increases in overall satisfaction, up 35 points from 2020, according to J.D. Power.
Best mortgage lenders for first-time homebuyers
In its review of Guild Mortgage, Forbes Advisor highlighted that we’re “a great option for borrowers with lower credit scores. Applying for a home loan through Guild Mortgage is also relatively easy and fast, making it an excellent choice for people who can’t afford to wait.”
Fifth straight STAR Performer Recognition from Fannie Mae
Guild Mortgage received recognition in the Solution Delivery category for the 2021 STAR Program year, earning the distinction for the first time in this category covering loss mitigation operations, retention and liquidation. Throughout Guild’s five years as a selected STAR Servicer, Fannie Mae has recognized the company in the General Servicing category four times.
“The STAR program recognizes lenders that are continually improving their processes,” said Russ Fowlie, executive vice president, loan servicing at Guild Mortgage. “Fannie Mae praised Guild for helping preserve homeownership by facilitating a record number of long-term solutions to borrowers as they emerged from forbearance. Our loss mitigation and servicing teams found new ways to help our customers through challenging times, and we appreciate the commitment and hard work being recognized by Fannie Mae.”